Client Case Studies – Collins Bowling Centers
Collins Bowling Centers, is a innovative bowling center based in Lexington, KY uses our system to not only run a free rewards program available to every customer but also sells a premium GOLD membership retailing for $9.95/mo. that includes 24 free games per month that auto expire if unredeemed.
3 year snapshot
- Total Rewards Members: 7,512
- Total Monthly Gold Members: 680
- Average Sales from Rewards Members: $18k+/mo
- Average Gold Membership Fees: $6k+/mo
- Average Rewards Breakage: 43.5%
- Average Gift Card Load Volume: $7,335/mo
- Average Gift Card Breakage: 20.2%
- Surveys Completed: 1,455
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ONE vendor, ONE login, and ONE platform with fanatically attentive customer service.
Lauren was very quick to respond and fix my issues with logging into my families accounts.
Thanks so much!
John Desmet
We were looking a reward program that was powerful and dynamic. We were used to the ones that came with our POS and basic plugins that came with website. After the demo with Jodi, we were blown away.
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Douglas Wong
A+ CUSTOMER SERVICE. QUICK TO RESPOND, ATTENTIVE AND VERY HELPFUL.
Bill Headley
Loyal Patron has helped me increase sales by over 20 percent. The attention to the specific details pertaining to my industry are unmatched. The personal service I get with any question is immediate and thorough. I highly recommend any business to use this service.
John Schwendiman
Great System and Awesome Customer Service!!!
Sheri Wright
Excellent and timely customer service. Customer engagement technology is cutting edge. Love the fact that Loyal Patron continues to work on and launch new strategies to keep their loyalty programs interesting. Great company with great staff!
Eric Peterson
Great customer service. Responded quickly to my question and was able to help me resolve it.
Christie Cardone